Nova Scotia Security Guard License Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

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Which trait is essential for security guards when interacting with the public?

Intimidation

Assertiveness

Communication skills

Communication skills are essential for security guards when interacting with the public because effective communication allows them to convey important information clearly and confidently. Being able to listen to concerns, explain rules or procedures, and provide directions enhances safety and fosters a positive relationship with the community.

Good communication skills help de-escalate potentially tense situations by enabling guards to articulate their thoughts and intentions in a manner that is understandable and approachable. It also aids in building trust, which is crucial in community interactions. While traits like assertiveness and technical skills can play roles in specific situations, the ability to communicate effectively is foundational to a security guard's responsibilities and their ability to manage interactions with the public successfully.

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Technical skills

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